TERMS AND CONDTIONS

TERMS AND CONDITIONS


1. VERIFICATION OF AGE
It is a criminal offence for persons under the age of 18 to attempt to buy alcohol. By using this site you confirm that you are 18 years of age or over.  By purchasing wine from Off the Line Vineyard you are confirming that the person receiving the shipment of wine is over the age of 18.                                                                   
2. RESPONSIBLE DRINKING
Alcohol should be consumed in moderation. Alcohol consumption may cause health problems.  Women should not drink alcoholic beverages during pregnancy because of the risk of birth defects.
For more information see www.drinkaware.co.uk.
3. GENERAL
3.1 REFUND POLICY
If you don’t like a bottle of wine because you think it's faulty we will credit you for the full amount for that particular bottle. If you have bought a case or more of a particular wine, then we will refund all of that wine, including delivery, as soon as we have received the rest of the wine from you, provided, of course, you have only opened ONE bottle of the wine.
3.2 PRICES & PAYMENT
All prices are quoted in pounds sterling. The prices include Value Added Tax, unless otherwise specified. Any delivery charges are additional and will be added to your bill before you confirm your order.
3.3 DELIVERY
The cost of delivery quoted includes delivery by courier to GB Mainland addresses.  For other destinations a surcharge will apply.  Standard delivery charges are £9.00 for orders less than 6 bottles and free for orders of 6 bottles or more.
Delivery charges include packaging each bottle into inflatable bottle protectors to ensure that to the best of our ability that they reach you in perfect condition. All packaging is recyclable.
All wines or goods ordered remain the property of Off the Line Vineyard until payment is received in full.
3.4 TAX CHARGES
The prices shown on our website are all inclusive of VAT.
3.5 BREAKAGES
Please check your order upon delivery and let us know within 24 hours by email or telephone of any breakages.  We will replace any broken bottles or refund you the cost of the damaged bottle.
4. MODIFICATIONS TO TERMS AND CONDITIONS
Off the Line Vineyard reserves the right to modify our terms and conditions without notice to you. If you continue to use this website after any changes, this constitutes your agreement to any such changes.
All content, including graphics, logos, text, images and other features on this website, and their associated copyrights and trademarks and other intellectual property are owned by Off the Line Vineyard.
5. PRIVACY POLICY
5.1 By providing personal information to Off the Line Vineyard, you consent to Off the Line Vineyard maintaining, holding and using the information you give us at the time of ordering to process your orders. We will only send you our Newsletter and any other marketing materials if you have given your explicit consent for us to do so.All data is collected and maintained in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
5.2 We will never share your details with a third party, apart from when we need to do so with service providers that we work with such as providers of accountancy software and couriers. When we do this we will ensure that such partners fully comply with data protection laws.

5.3 You have the right to request a copy of all personal data held by us and to have it corrected if it is wrong.

5.4 We will retain your personal data given in connection with orders for a period of 6 years to enable us to comply with tax obligations unless there is sufficient legal reason to retain them for a longer period. 

5.5 You have the right to make a complaint to the Information Commissioner's Office should you wish to do so.
6. BUSINESS DETAILS
Off the Line Vineyard is a partnership. The partners are Kristina Studzinski and Ann-Marie Tynan. Our business address is Off the Line Vineyard, North Street, Hellingly, East Sussex BN27 4EA.
VAT no. 198 9191 39.
7. GOVERNING LAW AND JURISDICTION
These terms and conditions are governed by and construed in accordance with the laws of England and shall be subject to the exclusive jurisdiction of the English Courts.